Every time you visit FLEXRAKE.COM, we collect certain information to enhance your online experience.
WHAT INFORMATION DO WE COLLECT?
FLEXRAKE.COM gathers navigational information about where visitors go on our Web Site and information about the technical efficiencies of our Web site and services (i.e. the time it takes to connect to our Web site or to download pages).
Such information allows us to see which areas of FLEXRAKE.COM are most visited and helps us better understand our customers' experiences. This assists us in improving the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services.
In the process of gathering navigational information non-personally identifiable information (ie. service provider and IP address, domain type, browser version) may be collected which will provide information regarding a visitor's use of our Web site (ie. the time of a visitor's last visit to our site).
FLEXRAKE.COM uses a browser feature known as a "cookie," which assigns a unique identification code to your computer. Cookies are typically stored on your computer's hard drive and are used by FLEXRAKE.COM to help track clicks and pass information as you go through pages within FLEXRAKE.COM.
We may also use a cookie and/or a technology known as "clear gifs." These are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails. This also helps us provide you with a more personal and accurate experience.
COLLECTION OF PERSONAL INFORMATION
During your purchase from our Web site, we will ask you to provide your name, billing address, telephone number, e-mail address, credit card information.
To ensure compliance with the Children's Online Privacy Protection Act of 1998, FLEXRAKE.COM does not knowingly maintain information provided by children under the age of 13.
HOW DO WE USE INFORMATION COLLECTED ON FLEXRAKE.COM
When you are added to the FLEXRAKE.COM e-mail newsletter list, we will send you exclusive information about new products, special offers, media events, etc.
FLEXRAKE.COM does not sell, rent or trade your e-mail address to unaffiliated third parties.
We request information from the user on our order form. On this form, a user must provide contact information (name, phone number, email address, and shipping address) and financial information (credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. When placing an order, your information is used for the following:
If we receive your personal information because you have entered a sweepstakes linked to our Web site, we will use the information to contact you regarding exclusive information about special offers, new products and other information about FLEXRAKE.COM
You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or it is necessary to protect the users of our Web site, the site or the public.
If you are visiting FLEXRAKE.COM from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from FLEXRAKE.COM will be created on servers located in the U.S. and all information you provide will be maintained in our Web server and internal systems located within the U.S.
FLEXRAKE.COM may contain links to other Web sites. Some of these sites may request or require you to provide personal information. FLEXRAKE.COM is not at all responsible for the privacy practices of such Web sites and you should review their respective privacy policies prior to providing any personal information.
Links that appear on FLEXRAKE.COM should not be deemed in all cases to imply that FLEXRAKE.COM endorses or has any affiliation with the linked Web sites.
We designed FLEXRAKE.COM to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security while information is being transmitted over the Internet. While we implement the above security measures on this Web site, you should be aware that 100% security is not always possible online.
ERRORS AND INACCURACIES
Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.
We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
If you are concerned about how your personal information is used, please visit FLEXRAKE.COM regularly for this and other important announcements. You are also urged to send all queries to CUSTOMERSERVICE@FLEXRAKE.COM